North Pole elves meet an elf toy sales rep. Traditional toys developed here are being outdone by other global toy manufacturers, including Crandall Toys, one of the worst. They must expand their toy lines into new directions. The elves must retrain and succeed, or failure means they may need to be outsourced to other manufacturers. Can they survive?
| Directing | Paul Fusco | Director |
| Sound | Alf Clausen | Music |
| Camera | David Calloway | Director of Photography |
| Writing | Paul Fusco | Story |
| Writing | Howard Bendetson | Story |
| Writing | Howard Bendetson | Teleplay |
