When Holly boldly proposes to Phil, he confesses he needs to first work things out with a long-ago ex. Having booked a romantic holiday sleigh ride, despondent Holly pours her heart out to sleigh driver, Jake, who takes a refreshing interest in her, until Phil returns.
| Directing | Anthony C. Ferrante | Director |
| Writing | Kelly Goodner | Writer |
| Writing | Jim Hemphill | Writer |
| Production | Paul Bales | Co-Producer |
| Production | David Rimawi | Executive Producer |
| Production | David Michael Latt | Producer |
| Editing | Anthony C. Ferrante | Editor |
| Camera | Ryan Broomberg | Director of Photography |
| Sound | Chris Ridenhour | Music |
| Sound | Chris Cano | Music |
| Sound | Mikel Shane Prather | Music |
| Production | Cambria Hankin | Casting |
| Costume & Make-Up | Paige Kayla Miller | Key Hair Stylist |
| Visual Effects | Tammy Klein | VFX Artist |
| Visual Effects | Glenn Campbell | Visual Effects Supervisor |
| Visual Effects | Sasha Burrow | Visual Effects Coordinator |
